Great people with great service, highly recommend them!
I was confused by what they said they were going to do and what they actually did. Overpriced for the work they did, but not quite as expensive as other places.
They worked with me throughout the whole process of having my roof done. They were very professional and knowledgeable in answering all my questions.
They communicated my request for a roofing quote very fast. They did a very great job cleaning up. They were very informative and answered my questions. Overall great experience.
07:47 20 Apr 22
Very professional company with very professional representatives and crews. Provides a very detailed roof & attic inspection and inspection report on-site at the first appointment.
The cleanup and everything was fantastic. They are excellent at what they do. I was very pleased with what they did.
20:58 12 Apr 22
We got new gutters and we are happy with the way this was done. Very pleasant interaction with both their sales agent and the two technicians who came out and got the actual job done less than a week after we first contacted Freeman. We had contracted other companies before because we didn't know better and each time it was quite hard to plan for the repair. Not so with Freeman. Best recommendations, and we'll be happy to work with them again in the future.
From start to finish, from the office to the installers, excellent customer service. My gutters look amazing. When the time comes to do the rest of my gutters I will definitely have Freeman do the rest. I would highly recommend Freeman for all your roof and gutter needs.
There salesman Jim came out and did a thorough inspection of roof and pointed out all issues that were in need of repair.It was time for a new roof.Jim showed us samples of all materials that they used and how they were used.we also had aluminum fascil installed and new gutters.they did a fantastic job on our house it looks great.The house is so much warmer.There crews are top notch and very professional,they cleaned up after there work.we will definitely recommend them to anybody looking for a new roof
This company was fast in their response to my inquiry. They were on time for our scheduled meeting (actually they were early). They looked over our problem, said they needed to come back with some materials. They came back on time, made the repairs and I am very impressed with this company and will definitely use them for future work.
This company was very responsive, quick, and professional. Jim fixed a leaking skylight efficiently and without trying to make the job bigger and more complicated. Overall great experience.
21:03 10 Nov 21
Great employees that seem to work real well with each other
23:09 03 Nov 21
I just had a new roof and gutters installed by Freeman Exteriors and had a great experience! I would hire them again for any home improvement! I worked with Jim who was super friendly and had excellent communication. The team who installed my roof finished in a day and did a phenomenal job down to the clean up of my yard. The gutters were the same. Super efficient and professional. I highly recommended them!!
They did our roof and we were very pleased. Were here, did the job, and gon with the only evidence of being here was a new roof. Would highly recommend.
I called on a Friday wind blew off a piece exposing wood. My roof has a high pitch needed a professional.Talked with Jeff project manager I was concerned about the rain making matters worse. I expected a wait but he made sure it was done over the weekend. Very responsive kept me informed when they would arrive and the job was done. I know who to call for my next unexpected or planned home improvement. Thanks so much!
The Installation team were professional, courteous and polite and took pride in their work. The quality of their workmanship was of a high standard.
18:15 11 Oct 21
They came out and gave me a fair estimate. Very good communicators on process and timeline. The crew was very polite and cleaned up after themselves. Highly recommend.
Installation went great, looks very nice, and the crew worked hard and cleaned up the yard very well. Had a couple of subsequent repairs, and they were incredibly responsive, friendly, and professional. I'd use them again without question!
Their team did a great job with the install and clean-up. Overall, we are very happy with the final product and would easily recommend Freeman Exteriors to anyone.
We had eight different roofing companies come out to provide estimates and Freeman Exteriors was by far the most responsive and most professional salesperson. They weren’t pushy and answered all of our questions appropriately.
Today Hayden came to my house to look at roof and determine the cause of a new leak. He was polite courteous and professonal. He identified the problem as a gutter guard that had caused damage to the shingle with deterioration and wood softening at the eave on the roof. He showed me pictures he took that clearly showed evidence of the roofing damage.I had already suspected that I needed a new roof and he confirmed that it was necessary. I was so very impresssed with Freeman. To my dismay, they do not install metal roofing, so I will need to go elsewhere for my roof replacement. BUT before he left, he caulked an area around some piping on the roof and placed a caulking patch on the damaged shingle. He went above and beyond and DID NOT CHARGE ME ANYTHING,. WOW what a wonderful company. In additon he offered to come back to place a plastic protective cover on the damaged portion of the roof for temporary protection in the event I was unable to get in contact quickly with another roofing company that does metal roofing. I so wish that I could have used Freeman and want to tell everyone that this company has a heart !! and their customer service is superior.
14:06 13 Sep 21
So far, a great company to work with! Walter came out to inspect my roof that had started to leak. While inspecting the roof to give me a quote, he started to seal various areas he found from the elements to get me by until a fix was done. This was all free of charge time and labor. No one does this! It is refreshing to find contractors willing to not just do their work right, but go the extra mile. You honestly feel like you're treated like family, and I'd recommend Freeman to anyone.
12:49 12 Sep 21
Freeman's installed our roof and new gutters, everything looks great and was done very promptly. Hayden was our sales rep and he did a great job!
14:59 09 Sep 21
Freeman Exteriors just installed a new roof on our older home. As many of you may know anytime you do something with an older home you find those unexpected and unwanted surprises. Freeman Exteriors did not just replace shingles they made my roof structurally sound. I highly recommend them!
11:22 08 Sep 21
I thought they were professional both at the office and at the site. Actually finished faster than they thought. Would recommend them in a heartbeat.
They recently replaced my roof and did an outstanding job! They were very professional and worked with me through the entire process. I would highly recommend them.
Our experience with Freeman Exteriors was Top Notch. From the initial call to the office to schedule an estimator, until the day the roof was installed my wife and I could not be more happier!!!
05:29 04 Sep 21
I can't believe how professional they were through the whole process, from the salesman Walter to the foreman and crew. I'm not always easy to please but Freeman did it.
We had our roof replaced on the house and a 2 1/2 car garage and a shed. They were done in one day and they did an amazing job, thank you Freeman Exteriors. We will recommend you
This is a first class business! This is the best contractor that can handle all your needs professionally and secure quality work with great peace of mind that your project will be handled the best possible way . Great people!
Being in the service industry myself, many people ask me for home repair references. Whether it's roofing, siding or windows, I always tell my clients to call Freeman's. I have seen them in action as well as worked by their side at times and the results are phenomenal! Not to mention, their kindness and professionalism is through the roof! (no pun intended) CALL FREEMAN'S TODAY!!
They provided a very fair estimate and did a great job. I could stay on my closing schedule. Can't say enough about the immediate response and their professionalism.
17:18 29 Aug 21
Freeman Exteriors went above and beyond with a few repairs when we sold our house. Professional, and friendly service that was well explained and done right! Best of all, he communicated well, which is sometimes a tough find. We will definitely use them again!
15:36 28 Aug 21
Top-notch professionalism and customer service! I had some storm damage to my place, that needed to be repaired quickly. Not only were they willing to work with me on the turnaround, they even overcame outside forces complicating the job. I would recommend them!
00:23 27 Aug 21
I called freeman to come and give.me an estimate on my roof. Jim and Hayden came out and blew my mind. I have never been on my roof, and they came down with pictures and showed me the problems I was having. I had nointentions of having my roof replaced at this moment, but they mad either to where I could afford it with financing and made me feel so much more comfortable knowing that it was going to be done. Definitely would have them do any work for.myself and family
13:15 17 Aug 21
The company is very professional and courteous. They arrived on time and complete the work on the same day. I will definitely use them again!
I called freeman exteriors to come out after a hail storm. Jim came out and he was an excellent source of information. Gave me detailed information, let me know what to expect and when to expect it. Would highly recommend !
Very nice guys..they came and inspected my roof for leaks...said the roof was in good shape..just had some nails sticking up .They caulked around the nails and didn't see any other problems..and didn't charge me anything...a good honest company that cares about their customers.
12:57 20 Jul 21
I am a Realtor and having a reliable roofing contractor is so important. Mr. Freeman and his team were so responsive, professional and helped my clients get through their inspection with ease. Thankful to have found them! I would highly recommend!
14:26 13 Jul 21
5 STARS! It's refreshing to deal with a prompt and professional outfit. I called the owner who I had done business with before but it had been sometime. The response was overwhelmingly GREAT! We needed the quote in a very short period of time and they came through with time to spare which was big for our situation. I would recommend Freeman for any type of work.
I am extremely pleased with my new roof and gutters. They are very professional, hard working and had the job done in no time. The quality of work and materials was spot on! I totally recommend Freeman’s!
Overall we were very impressed with the final work Freeman Exteriors did on our home. They were able to do all roofing, guttering, siding, and trim work needed after last years hail storm damage. Walter, Jeff, and the entire team at Freeman's were great to work with and insured we were happy with everything throughout the process. They worked directly with the insurance company which also made the process simple and efficient. I highly recommend Freeman Exteriors to anyone looking for a great local, reputable contractor!
Freeman Exteriors made getting a roof replacement easy. They went above and beyond working with my insurance company. Installation was smooth and they were truly professional. They paid close attention to all details.
I had the best experience ever with Freeman Exteriors. I called and they came out right away !!! Andrew was on time, very professional and full of knowledge !!! I cant thank him enough for all his help !!! When you are the everyday homeowner thinking you know how to do things but need to call in the experts, Freeman Exteriors are the ones to call. Andrew was very helpful with suggestions allowing us to make the best possible decisions for our construction needs.
The repairman sent by Freeman Exteriors was an expert and appeared to be educated pretty much everything expected to tackle the rooftop issue. He even set aside the effort to disclose things to me. He was likewise convenient in all interchanges.
Worked effectively on our rooftop for our home. I would suggest them, they are an extraordinary team for our local area as a worker for hire. Recommended!
15:05 19 Jun 21
On schedule, reasonable cost, did precisely what fixes we required. I would suggest Freeman Exteriors.
Love Jake and his company! Would recommend to everyone!
Walter was great to work with throughout the process of getting a new roof and siding! He was very professional and always quick to answer any questions we had. Freeman Exteriors work great with insurance companies too. Highly recommend to anyone looking for a great reputable contractor.
So if you're reading this, you are likely looking for a reputable, reliable, and fair-priced roofer. Freeman Exteriors is all of the above. They are very professional and their crew did a good job with providing a new roof.
Our home was one of the many in our neighborhood with roof damage from a July 2020 hail storm. We talked with a number of roofing companies and Freeman was, by far, the most responsive and professional. The entire work team was impressive, and we deeply appreciate Walter Gowan, our sales representative, who helped us every step of the project.
06:20 11 Jun 21
Best project worker organization around! Diligent employees, excellent ground surface, and done in a very short time by any stretch of the imagination!
The workmen at Freeman Exterior replaced the roof on my business,Danville Floral at 437 North Walnut, Danville, Illinois . And did a fantastic job. They did their best not to interrupt my business during a very busy time. They were fast and very professional. Did the entire job in a day and half. WALTER Gowan did a great job following up and setting up their services. Thanks for your great Job. Terry Winkler owner
The hail storm that came through ruined our roof and skylights. Jim sold us our roof and we couldn't be happier. We honestly had never had a insurance claim and he talked us through it and actually met with our adjuster to make sure we were covered. He went through the incredible complicated insurance papers they gave us and in the end got it all covered for us. Plus he got stuff covered that initially the insurance left out. Thanks Jim and Freemans.
08:53 06 Jun 21
They are ace roofers who are additionally well disposed and prompt. At the point when the day comes that I need another rooftop, I will call Freeman Exteriors. They are the most delightful individuals you will meet at any point.
If you need any exterior work done, call Andrew Hager with Freeman Exteriors. Andrew is honest, knowledgeable, and cares about the details. I will always recommend Freeman Exteriors because of Andrew!
Very professional and great work! Andrew was very helpful in explaining the job and work needed for my flat roof. I am very pleased with the work and timeliness. They also cleaned out my gutters after the job was done. I highly recommend them.
Andrew does a great job, he understands the industry and explains calmly and throughly the situation he sees. Always a great experience and not only are things fixed, I feel like I know more about the why and how it was done and that it will improve the look, feel, and value of my home.
01:35 31 May 21
Good people. Known Jake for years. I would recommend them to anyone. Honest, straight up and on it! Did my roof in one day. Dealt with my insurance company and got it all covered. Thank you Jake and Freeman’s!The best part is as the steaks they hooked me up with in the end. Grilled them tonight on Memorial Day weekend. So good!
Freemans was punctual and the workers had good personalities. They provided good quality workmanship and materials.
Jim penrod was very professional. I would highly recommend him on any job
I had no experience with this company, but was having trouble even getting anyone to get me a proposal for replacing the flat rubber roof over my garage. These guys sent someone straight away and he got me a proposal in just a few days. Once I got the money together they got me on the work schedule, and showed up when they said they would. The project manager kept me in the loop. The guys they sent were professional, courteous, explained what they were doing and why, and when they left 4 days later they didn't leave so much as a scrap of paper on the ground. Plus, no leaks so far, job done right the first time. I since talked to a buddy who also hired them which I didn't know before hand, and he said he had the same experience as me. Very well done and would recommend to anyone without hesitation.
I had some family that needed help. We reached out to Freeman’s because we knew they could get the job done right the first time, and of course they didn’t disappoint. My family is happy, and now safe, and secure for many years to come!
Freeman finished my roof on time, professional attitudes, quality work. I would like to thank Jim Penrod for your patience in dealing with all my questions and concerns. Big thanks! I will definitely recommend your company!
02:14 14 May 21
This was the most amazing experience ever ‼ Just moved to crawfordsville and needed a roof checked out was referred to Freeman Exteriors by a friend I called and the very next day I met a man named Jim Penrod he inspected the roof and showed me what was wrong they gave me a deal i couldn't refuse ‼ Happy with the service and quality of work they provided along with the excellent customer service was an all around home run thanks again and I highly recommend ‼
I would highly recommend this company. They tore off and installed a new roof for me. It was the most professional roofing work I've ever seen. I had Jim Penrod as my salesman and he wasn't kidding about his guys work. The actual roofers were professional, quick, clean and on time. Turned my roofing troubles around quickly, like I needed.
I would HIGHLY recommend this company. I called several roofing companies to come out and give me a quote and I dont understand why it was so difficult for companies to respond. Freemans was there the next day and gave me a fair price and I'm glad I went with them. Their professionalism and high quality is well worth the price. Not only did they do great work but very easy to deal with. They had my old roof torn out and new one on in less than a week. Thank you Jim and crew for making this process stress free!!
Very reliable and professional.. Quick with responding to questions and concerns. Crew was very polite and respectful. No mess left behind and quality of work was fantastic. If you are looking for professional and great quality of work Freeman Exterior is your place.
Freeman Exteriors was prompt and professional! They did an exceptional job on our roof and window replacement. They were awesome about cleaning up the area at the end of the day. Highly recommend!
16:18 28 Apr 21
Freeman Exteriors did our roof, siding and window replacement after the big July 2020 hailstorm. They were particularly helpful in coordinating with our insurance company, even finding damage that the insurance inspector had missed and coordinating all the necessary paperwork. They promptly answered any questions we had. We are pleased with the work, and have already asked them about an additional project.
Freeman Exteriors replaced our siding a month ago. While the siding looks great and the financing was reasonable, I have experienced a few issues. Firstly, the service coordinator was extremely unreliable. For example, insurance sent someone out to get a sample piece of the siding and we arranged in advance for the service coordinator from Freeman's to be there but when the day came he never showed up or called to say he couldn't make it. We were also told three times that the crew worked on Saturday and would be there only to have them not show up any of those times. I have no problems if the crew does not work on Saturdays but I wish I wasn't told they would be there only to have them not show up since I had to make arrangements for my dog to stay somewhere else while the work was being done due to the noise. When the job was done I requested a receipt to submit to insurance and it took a month before the service coordinator got it to me. When I got the receipt it was not itemized so I had no way to show the price for specific work like haul away or labor hours. Since the job was completed someone has been out twice to re-attach siding that fell off. While I appreciate their promptness both times this happened, I am still annoyed that the siding fell off to begin with. The work looks great but I am wary to use this company for other work because of these issues.
Jim Penrod was great from the start. Very honest about how the process works. They were able to knock it all out in 1 day. Highly recommend so Give them a call if you need any roofing needs.
I had an great experience with Freeman. They did a wonderful job re-roofing my house after hail damage, coordinated with my insurance to make the process very simple and hassle-free, and Jim did an excellent job communicating throughout the entire process!
Freeman and Jim Penrod did a great job guiding us through the process of replacing our storm-damaged roof. Jim worked directly with our insurance adjuster and made sure we received what we needed for the work. The crew was on time and wrapped up in under eight hours. Very good job and good people to work with.
16:08 26 Mar 21
Jim Penrod at Freeman Exteriors did a great job with our roof! Very helpful through the whole process!
Kiley Reed B.
16:50 25 Mar 21
We had roof and wood siding damage due to a hailstorm - Jim Penrod dutifully stuck with us through MULTIPLE insurance adjusters. He worked with us, and our insurance for months to make sure that our damage was appropriately covered. The work went smoothly and professionally. I would highly recommend Freeman to anyone, and would use them again! Thanks, Jim & Jeff!
00:02 25 Mar 21
We had a great experience working with Freeman. They were very responsive and easy to work with.
I recently had the whole exterior of my house remodeled by Freeman Exteriors. They were all very professional and helpful. They went above and beyond to get my house done. I would highly recommend them.
We needed a repair on the interior of a large window above our front door. The work was well done, they were here when they said they'd be here, they didn't make or leave a mess, and the written estimate was exactly what I paid.I'd call them again.
So good work. Very professional and helpful for my business. Definitely, I want to work with Freeman Exteriorsagain.
We had the incredible pleasure of working with Freeman Exteriors after hailstorm damage to our home. We could not have asked for a kinder, more professional, and attentive crew of individuals. We worked weekly with Jake Freeman, Jim Penrod, and Jeff Clifford. Thank you for your excellent service and time!! We are so happy with the repairs performed on our home. We will definitely use Freeman Exteriors for all future exterior repairs.
Chance and his crew arrived bright and early and had our roof finished by lunch! The new roof looks great and they left the yard clean and neat. We would definitely recommend Freeman. Thank you.
We had a new roof put on our house. The guys were so professional!! They cleaned up the yard AND the neighbors’ yards! When they left, there was nothing left behind! They worked quickly and efficiently! We were very impressed with our meetings with Walter! He always returned our calls quickly and answered any questions. Jeff, also, came to check up on the guys when they were putting on the roof. We would definitely recommend them to everyone needing a new roof! Than you, Freeman Exteriors!!
I'm not always easy to please but Freeman did it. I can't believe how professional they were through the whole process, from the salesman Walter to the foreman and crew. A+ company!
Freeman's recently replaced our roof and we had the best experience with them; from the initial contact through the clean up. The crew was friendly, quick, and efficient; the job was completed in one day. I would recommend Freeman's to anyone looking for an exterior job!
22:53 27 May 20
Freeman did a great job on replacing our house roof. They did the job on time and in only two days. The workers were all friendly and cleaned everything up nicely when done. I would definitely recommend them to anyone.
The guys on site did a very nice job and are respectful. The sales staff and job coordinator were all easy to work with. We will be calling them again for any future exterior work we need done.
I would never consider any other contractor but Freeman Exteriors.
FREEMAN GENERAL C.
20:13 26 May 20
Freeman's is the best company in the area in our opinion. Highly recommend
I would definitely recommend Freeman Exteriors! They were very professional, from the initial inspection to the clean up when the work was finished. They were always available for any questions I had.
From the initial contact, the estimate, and then the installation of our roof, everyone did an excellent job. Very professional and responsive to questions and concerns. I would recommend them to anyone, and I don`t take that lightly. Thank you!!
I recently had my roof done by Freeman Exteriors. They were great throughout the whole process from the initial inspection to the cleanup. I would highly recommend!
Jake and all of his staff are great to work with. I would highly recommend them!!
The staff at Freeman Exteriors are the best! They are very professional, reliable, and friendly. They perform quality work and make the whole process very easy! I definitely recommend them!
22:27 13 Jan 20
Best company to work with, especially for insurance claims! They explain the process thoroughly and in “layman’s terms” so I completely understood the process. A+++
Jake, Jeff, and the whole team did a great job on our roof replacement after we got hail damage to our existing roof. They were knowledgeable, professional, and courteous to deal with. Any concerns I brought forth were quickly taken care of. They were very prompt and followed up with all promises. Although they had many projects going on, they did great at making me feel like I was their only customer. I would highly recommend them.
Fast, efficient, everything completed exactly as I expected
Freeman's did just a great job. Jeremy & Walter were so wonderful to work with; such nice young men. Walter's crew was amazing. These guys were such hard workers. A big Thank You to all of them. So glad we called Freeman's!
Knowledgeable staff and very professional. Will use Freeman again.
Where do I begin on explaining how wonderful this Company is. From the day we called and inquired about getting estimates for a new roof, they were nothing but professional and courteous to my husband and I. No high pressure sales of any kind, meticulous about what exactly would be done, and a written bid presented to us to look over.The work was performed In a great time frame, and the men working were kind, courteous, and very professional. I only wish we had gotten their name long before we did, and could have saved us thousands of dollars on work that was done in a shoddy way. I would not hesitate to recommend them to everyone I know, (and have) that is looking for a beautiful job done perfectly the first time!Mr. And Mrs. Charles Lundgren
Freeman's replace the roof of our house. I found them to be thorough, knowledgeable, personable, and professional. I heartily recommend them to anyone needing a new roof.